Latest monthly roundup

ONLY FOR USE BY MORTGAGE INTERMEDIARIES

Latest monthly roundup

This month’s roundup covers three ways we’re making it easier to support you and your customers, from a new mobile app feature to WhatsApp support and our latest updates on LinkedIn.

New mobile app feature

We’re introducing a new app feature that allows NatWest and RBS customers to connect a mortgage held with another lender within our mobile app. The new feature enables customers to view their mortgage balance, estimated home value and repayment progress alongside their other accounts with us and could make it easier for customers to see their finances all in one place.

Connect with us on WhatsApp

You can reach NatWest Intermediaries on WhatsApp, making connecting with us even easier. Whether you need speedy responses, pre-application guidance, post-application support, or help with password resets, our team is just a message away and ready to support you securely and confidentially.

For tips on using WhatsApp to contact us, visit our dedicated hub. We’re here to make your life simpler, so why not start a chat and see how responsive mortgage support can be?

Stay connected with NatWest Intermediaries

Following NatWest Intermediaries on LinkedIn is a great way to stay up to date with the latest news, updates and insights from across our business.

By following our page, you’ll be able to:

  • Keep up to date with latest product, criteria and policy updates.
  • See industry insights and market commentary.
  • Access helpful case studies and broker support content.
  • Stay informed about events, webinars and key announcements.

Follow us here.

Thank you for your continued support and partnership. We’ll keep working to make it easier for you to support your customers with helpful updates, tools and guidance.