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Contact Us

Ways to get in touch with our team 

ONLY FOR USE BY MORTGAGE INTERMEDIARIES

LiveTALK

Chat online with our LiveTALK team for technical help, product information and lending policy guidelines.

Monday, Tuesday, Thursday:

9am until 5pm (excluding bank holidays).

Wednesday:

10am until 5pm (excluding bank holidays).

Friday:

9am until 4pm (excluding bank holidays).

Telephone

Talk to our team over the telephone for already submitted applications (please note that calls may be recorded).

Our new broker line is:

0345 600 0205

The line is open from:

Monday – Friday, 9am to 5pm.

For new business enquiries, contact your Business Development Manager on their direct line.

For information on an application that's already been submitted, use the link below:

Track an application

Email

Send supporting documents to our team by email.

Supporting documentation can be emailed to:

intermediarydocs@natwest.com

 

Post

Send supporting documents to our team by Freepost.

Please address letters to:

NatWest Intermediary Solutions

Mortgage Centre

Cartsdyke Avenue

GREENOCK

PA15 1ED