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Contact Us

Ways to get in touch with our team 

LiveTALK

Chat online with our LiveTALK team for technical help, product information and lending policy guidelines.

Monday, Tuesday, Thursday:

9am until 5pm (excluding bank holidays).

Wednesday:

10am until 5pm (excluding bank holidays).

Friday:

9am until 4pm (excluding bank holidays).

Telephone

Talk to our team over the telephone for already submitted applications (please note that calls may be recorded).

Our new broker line is:

0345 600 0205

The line is open from:

Monday – Friday, 9am to 5pm.

For new business enquiries, contact your Business Development Manager on their direct line.

For information on an application that's already been submitted, use the link below:

Track an application

Email

Send supporting documents to our team by email.

Supporting documentation can be emailed to:

intermediarydocs@natwest.com

 

Fax

Send supporting documents to our team by Fax.

The team's Fax number:

0845 878 9498

Post

Send supporting documents to our team by Freepost.

Please address letters to:

NatWest Intermediary Solutions

Mortgage Centre

Cartsdyke Avenue

GREENOCK

PA15 1ED