Ways to get in touch with our team

ONLY FOR USE BY MORTGAGE INTERMEDIARIES

Important contact information

Call our Business Development Team or use LiveTALK

Talk to our BDAs and you’ll get the answers you need quickly, before you submit a mortgage application to us
Contact us on: 0345 026 0008
Relay UK: 18001 0345 026 0008
Calls may be recorded for training and monitoring purposes
Opening times:

Monday – Friday 9am – 5pm

LiveTALK

If you’ve got a quick policy query, simply send us your question on LiveTALK
LiveTALK will pop up on our website when our BDAs are online, so you can rely on an answer from a real person

Call our Broker Line and use Case Tracking

Our team will be able to help you with queries about the progress of your customers mortgage application
Contact us on: 0345 600 0205
Relay UK: 18001 0345 600 0205
Calls may be recorded for training and monitoring purposes
Opening times:

Monday – Friday 9am – 5pm

Check Case Tracking

Check our system here, before you call us to see where we’re up to with your customers mortgage application

Send supporting documents to our team by email

Supporting documentation can be emailed to:

Or sent to our team by Freepost.

Please address letters to:

NatWest Intermediary Solutions

Mortgage Centre

Cartsdyke Avenue

GREENOCK

PA15 1ED