ONLY FOR USE BY MORTGAGE INTERMEDIARIES
Case Tracking overview
- Gives you a list of cases you’ve submitted to us with a high level status view
- No need to call, you can get your case updates online
- Provides summary information on your customers case
- Easy to track the progess of each case
- Up to date information on valuation progress
- Also available to broker administrators
Take a look at these videos on Case Tracking:
- How do I manage user access?
- How to grant access to another broker or administrator?
- How do I use case tracking?
Case Tracking Guidance
To help you get the most of Case Tracking, please take a look at the following guidance: