Contact us

Get in touch with us

ONLY FOR USE BY MORTGAGE INTERMEDIARIES

For pre application, post application and technical queries

Call our Business Development Team or use LiveTALK

  • You’ll get the answers you need quickly.  We can help you:
    • Before you submit a mortgage application to us
    • With progress of your customers mortgage application.
    • With any technical enquiries when you are submitting your customer’s mortgage application.
  • Contact us on: 0345 026 0008  (Relay UK: 18001 0345 026 0008). Calls may be recorded for training and monitoring purposes.
  • Opening times:  Monday – Friday 9am – 5pm

LiveTALK

  • Simply send us your question on LiveTALK.
  • LiveTALK will pop up on our website when we’re online.

For post application enquiries please check Case Tracking first

  • Check our system here, before you call us to see where we’re up to with your customers mortgage application.

Sending information to us

Upload supporting documents securely within our Broker Portal.

You’ll  be able to view all outstanding supporting information and receive real time confirmation that your document has been successfully received.