Product update

Changes to our New and Existing Customer product ranges - 11th June

ONLY FOR USE BY MORTGAGE INTERMEDIARIES

Summary

Effective 11th June we’re making rate reductions to our New Business, Existing Customer and Additional Borrowing (ADBO) product ranges as well as our end dates, details of which are as follows:

 

End dates

2 year term end dates, moving from 31st August 2027 to 30th September 2027.

5 year term end dates, moving from 31st August 2030 to 30th September 2030.

New Business Rate Changes:

We're making reductions of up to 23bps across purchase, remortgage, shared equity, Buy to Let and Green products.

Submitting business to us

You’ll be able to produce Mortgage Illustrations and submit applications online for existing deals up to 10:30pm on Tuesday 10th June.

For packaging assistance, please have a look at our Income and Packaging Hub. You can keep up to date with our current service levels here.

If you’re unable to submit an application online due to a technical issue that cannot be resolved over the phone, then you must call the Business Development Team on 0345 026 0008 (Relay UK: 18001 0345 026 0008) by midday on Wednesday 11th June 2025. Requests received after this time will not be considered.

The details we will require are as follows:

·         Your details - name, company and postcode

·         Customer name

·         Product customer is applying for

·         Amount of mortgage loan

·         Reason - If you have experienced a technical issue a clear description of the problem encountered with error code (if applicable) must be provided

Once you have spoken to the team, please submit the case through our intermediary website.

For a complete listing of all our mortgage products, please visit the product page on our website.

Existing Customer rates

You can view new Existing Customer and ADBO deals for your customer in the Broker Portal from the 11th June. For guidance on how to select Existing Customer and ADBO rates via the portal, please click here.

Purchase

Click below for a full list of the changes we're making to our purchase range.

Remortgage

Click below for a full list of the changes we're making to our remortgage range.

First-time buyer

Click below for a full list of the changes we're making to our first-time buyer range.

Help to Buy: Shared equity

Click below for a full list of the changes we're making to our Help to Buy shared equity range.

Buy to Let

Click below for a full list of the changes we're making to our Buy to Let range.

Green

Click below for a full list of the changes we're making to our Green range.

Buy to Let - green

Click below for a full list of the changes we're making to our Buy to Let green range.