Service levels

ONLY FOR USE BY MORTGAGE INTERMEDIARIES

Setting up applications

Received on:

29/04/2026

Reviewing application

Passed to underwriters on:

28/04/2026

Reviewing additional information

Sent to us on:

28/04/2026

Producing porting illustrations

Requested on:

28/04/2026

Average speed to offer

9 days

Additional help and support

Woman using a calculator

See how much your client can borrow with our affordability calculators.

Information Message

Couple moving boxes

We have a range of products and rates to suit your client needs.

Information Message

Man wearing a headset in front of a laptop

We have a team of experts ready to support you with any queries.

Information Message