Mortgage Prisoner Hub

Our Mortgage Prisoner Policy

Mortgage Prisoners

At NatWest we’re proud to be helping our customers and communities by supporting Mortgage Prisoners by providing a more suitable and proportionate affordability assessment for these customers from the 30th of September 2020.


Please note, if your client has not received a letter from their existing lender confirming their Mortgage Prisoner status, we will not be able to progress their application.


Below we have provided detail and clarity for questions you may have on this process.

Mortgage Prisoner Frequently Asked Questions