You can visit our website without telling us who you are or revealing any information about yourself.
We promise to treat any personal information about you securely, fairly and lawfully. We are committed to protecting your privacy.
When we ask you for personal information online it will only be in response to you actively applying for or using one of our online products or services.
A "cookie" is a small text file that's stored on your computer, smartphone, tablet, or other device when you visit a website or use an app.
Some cookies are deleted when you close down your browser. These are known as session cookies. Others remain on your device until they expire or you delete them from your cache. These are known as persistent cookies and enable us to remember things about you as a returning visitor.
This website uses session cookies and persistent cookies.
How to control and delete cookies
If you want to restrict or block the cookies on our site, you can do this through your browser settings. The ‘help’ function within your browser should tell you how, or you can find out by visiting: http://www.allaboutcookies.org/manage-cookies/clear-cookies-installed.html or search the internet for other independent information on how to delete cookies. You can set your browser to delete all past cookies and to disallow third-party cookies.
To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit http://www.youronlinechoices.com/uk/your-ad-choicesAlternatively, you can search the internet for other independent information on cookies.
If you delete cookies relating to this website we will not remember things about you, including your cookie preferences, and you will be treated as a first-time visitor the next time you visit the site.
- Provide products and services that you request and to provide a secure online environment
- Manage our marketing relationships
- Give you a better online experience and track website performance
- Help us make our website more relevant to you
Here we explain a bit more about each of these types and how you can control their use.
Cookies that are essential for us to provide a product or service you have requested and to provide a secure online environment. Without these cookies we are unable to provide some products or services that you might request. Other 'essential' cookies keep our website secure. This category of cookies cannot be disabled.
Essential cookies are used to:
- deliver interactive services, such as:
- product applications
- web chat
- maintain online security and protect against online fraud
These cookies collect aggregated information and are not used to identify you.
We use this type of cookie to understand and analyse how visitors use our online services and look for ways to improve them. For example, a cookie might tell us that lots of people give up on an application process at a particular step – so we can try to make that step easier to complete.
The analytics cookies we use include:
- IBM NetInsight, to analyse how our visitors use our sites. NetInsight uses both session and persistent cookies.
Adobe Analytics , to improve our websites and services. This service and the cookies it uses help us understand the popularity of our content and make better consumer experiences.
These cookies remember your preferences and tailor the website to provide enhanced features. Without these cookies, we cannot remember your choices or personalise your online experience.
We use this type of cookie to:
- Remembering relevant information as you browse from page to page to save you re-entering the same information repeatedly
- Provide enhanced features, such as playing videos or allowing you to post a comment.
These cookies are usually third-party cookies from marketing partners used to deliver adverts relevant to you and your interests. These cookies can track your browsing history across websites. If you want to restrict or block this type of cookie, you can do this through your browser settings. The ‘help’ function within your browser should tell you how, or you can find out by visiting: http://www.allaboutcookies.org/manage-cookies/clear-cookies-installed.html or search the internet for other independent information on how to delete cookies. You can set your browser to delete all past cookies and to disallow third-party cookies.
The third-party companies we partner with include:
- Google Search Adwords
- Adobe Test and Target
- Adobe Audience Manager
Are you happy for us to use tracking cookies?
You can change your mind at any time but, for now, are you happy for us to store and access cookies on your device as described above?