System outage for planned maintenance

System outage for planned maintenance from 6pm on Friday 18 March

We will be carrying out scheduled maintenance on our system between 6pm on Friday 18 March and 10.30pm on Sunday 20 March, which means some of this site's features, will be temporarily inaccessible.

You will be unable to submit requests for Mortgage Illustrations, Agreements In Principle and Full Mortgage Applications during this time.

From Monday 21 March, your view of Recent Cases will be reset, but all applications that were submitted prior to 6pm on Friday 18 March can be found by searching for your customer's name in Existing Cases.

You will still be able to use our Affordability Calculator and Mortgage Application Tracker tool over the weekend as they will be unaffected by the maintenance work.

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